Locally Owned Business ‘your project is our project’
As a small building company, you can be assured that from the very first communication until after the project is complete you will be working with the owners of the business. We also maintain a consistent team of workers, so you can get to know the guys who will be working on your home. Additionally we at Mates Rates Building are mindful the number of projects we undertake so you can be assured our full attention and resources.
Fully licensed and insured ‘safety is important to us, your job is safe in our hands’
- BSA licence information
- Mates Rates Building is fully licensed to build in Queensland, holding a flawless QBCC Licence – Builder Low Rise.
- BSA Home Warranty Insurance
- Each contract undertaken by Mates Rates Building is fully covered through the BSA, this means you can rest easy knowing your job is not only guaranteed by Mates Rates Building but also is assured to meet the Australian standards set out by the BSA.
- Workplace Health and Safety is an important component of all construction work today. We at Mates Rates Building keep the safety of workers and clients a priority. Policies and procedures are in place to promote and maintain safety on all construction sites.
- Work Cover
- A current policy is held with Work Cover QLD ensuring employees are covered in the event of an accident. Click here to download a copy of our Certificate of Currency.
- Construction and Public Liability Insurance
- We currently maintain a combined construction works and public liability policy. This ensures your project is protected. Click here to download a copy of our Certificate of Currency.
Quality workers, subcontractors and suppliers ‘we believe in quality at every stage, not just the things you can see’
- We have a fantastic team of subcontractors and suppliers who have been selected by us for quality and price.
- Our tradesmen are fully qualified, licensed, and highly experienced, offering consistently high-quality work.
- We use high-grade materials from trusted suppliers, so your project will last the test of time.
Excellent customer service ‘clear communication is a vital component to the success of any project’
- Clear Documentation: Right from the quote Mates Rates Building will provide clear documentation in easy to understand language thoroughly explaining all aspects of the Project, ongoing written communication will continue as the job progresses to ensure there is no confusion or miscommunication.
- Professional and reliable: professionalism is important and is a key requirement throughout our highly skilled workers. We can be trusted to do what we say we will do. We have many years of building and renovating experience and therefore know all about the inevitable challenges which occur during the building process, our team is ready and capable to manage these encounters and where possible advise prior to avoid surprises during build.
- Available: recognising how important it is for you to understand all aspects of what is going on during the building process we aim to keep you up to speed and make ourselves available to you via site meetings, phone conversations and email correspondence throughout the build.
Jobs on time and on budget ‘it’s all in the preparation’
We understand that your time and money are important to you and therefore do our upmost to ensure that all jobs remain in schedule and on budget. With many years’ experience and as our referrals indicate we achieve a high level of accuracy with our quotes, ensuring that you are not hit with unexpected bills as the job proceeds.